Legal

Terms of Service

Last updated: April 7, 2026

Please read these terms carefully before using ClearSteps. By using our platform, you agree to be bound by these terms on behalf of yourself or the student you are supporting.

1. Acceptance of Terms

By accessing or using ClearSteps (clearsteps.co.in), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our platform. These terms apply to all visitors, students, parents, and any other users of the ClearSteps website and services.

2. About ClearSteps

ClearSteps is an AI-powered CBSE exam preparation platform owned and operated by Eco Software Consultancy Services (also known as Ecosleek Tech), a company registered in Hyderabad, India. Brand Name: Clear Steps Company: Eco Software Consultancy Services (Ecosleek Tech) Contact: admin@clearsteps.co.in

3. Use of the Platform

You may use ClearSteps for personal, non-commercial educational purposes only. You agree not to: - Copy, reproduce, or redistribute any content from ClearSteps without written permission - Use the platform for any unlawful purpose - Attempt to gain unauthorised access to any part of our systems - Use automated tools to scrape or extract content from the platform - Misrepresent yourself or impersonate any other person ClearSteps reserves the right to suspend or terminate access for any user who violates these terms.

4. Account & Phone Verification

Certain free resources on ClearSteps (such as Sample Papers, Previous Year Papers, and Topper Answer Sheets) require you to verify your WhatsApp number via OTP before access is granted. By completing this verification, you confirm that: - The phone number provided belongs to you or a parent/guardian - You consent to receiving study-related updates and marketing messages from ClearSteps on WhatsApp - You can opt out of marketing messages at any time by contacting us at admin@clearsteps.co.in

5. Payments

Paid products on ClearSteps (such as the CBSE Class 10 Board Pattern Pack) are processed securely through Razorpay, a third-party payment gateway. By making a purchase, you agree to: - Provide accurate billing information - Authorise the charge to your selected payment method All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Refund Policy: Due to the digital nature of our products, all sales are final. If you experience a technical issue with accessing your purchase, please contact admin@clearsteps.co.in within 7 days and we will resolve it.

6. Intellectual Property

All content on ClearSteps — including text, graphics, question banks, notes, guides, and software — is the intellectual property of Eco Software Consultancy Services, unless explicitly stated otherwise (e.g. CBSE official documents remain the property of CBSE). You may not reproduce, distribute, or create derivative works from our content without prior written consent.

7. Third-Party Content

ClearSteps may link to or display content from third-party sources, including CBSE official documents, sample papers, and answer sheets. We do not claim ownership of this content. It is provided for educational purposes only under fair use principles. We are not responsible for the accuracy or availability of third-party content.

8. Data Collection & Privacy

Your use of ClearSteps is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data including phone numbers, usage data, and payment information. Please read our Privacy Policy at clearsteps.co.in/privacy-policy before using the platform.

9. Disclaimer of Warranties

ClearSteps is provided on an "as is" and "as available" basis. We make no warranties — express or implied — regarding the accuracy, completeness, or reliability of any content on the platform. We do not guarantee specific exam results or scores. Our platform is designed to support your preparation, not to replace thorough personal study.

10. Limitation of Liability

To the maximum extent permitted by law, Eco Software Consultancy Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of ClearSteps, including but not limited to loss of data, loss of marks, or dissatisfaction with results. Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

11. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from the use of ClearSteps shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of ClearSteps after changes are posted constitutes acceptance of the revised terms.

Questions about these terms?

Contact us at admin@clearsteps.co.in or call +91 63017 33800.